Across Australia, people are increasingly choosing smaller, independently-run accommodation options over the big hotel chains, and who can blame them? Massive hotel towers can’t match the charm and intimacy of a smaller setting.

These guests are more than happy to leave behind the crowded lobbies and long lines at reception…but they have grown accustomed to certain things that the big chains offer. They want the speedy, efficient booking options and the professional concierge service of the big hotels, delivered at a smaller scale for a reasonable price.